BC Cloud Monitor
The platform Wise runs its own customers' Business Central on: one console that keeps every customer current, watched, and within the limits Microsoft bills for. We are now talking to partners about running theirs on it.
The service Wise runs on it, level by level
- Business Central stays current, and the customer is told the date in advance. Bronze, Silver, Gold
- No unexpected Microsoft bill: we watch the limits they would cross unnoticed. Bronze, Silver, Gold
- A predictable monthly price, with the exclusions named in writing. Bronze, Silver, Gold
- Their technical contact is on every notification we send. Bronze, Silver, Gold
- Someone is watching the environment, and they hear about a problem from us. Silver, Gold
- ERP history outlives the 30 days Microsoft keeps. Silver, Gold
- Before a major update, they can test on their own data in a sandbox. Gold
- They are told when someone gains elevated rights in their tenant. Gold
What the demo shows
The console a partner's service desk works from. Nothing in it can be changed.